Warranty & Service
Warranty Information
ALIK Confidence Warranty:
3-Year Limited Warranty Electronic Components
Covers defects in:
● Circuit boards and sensors
● Heating elements
● Motors and actuators
● Control panel
2-Year Limited Warranty Mechanical Components
Covers defects in:
● Seat hinges
● Flush mechanisms
● Water supply valves
● Nozzle assemblies
1-Year Installation Warranty Professional Installation Only
Covers installation-related issues including:
● Leaks at connection points
● Electrical connection problems
● Improper mounting
What's NOT Covered:
● Normal wear and tear
● Damage from improper use or cleaning
● Damage from unauthorized repairs
● Damage during moving/relocation
● Commercial use (separate commercial warranties available)
Registration: Register your warranty within 30 days of installation for full coverage:
● Online: alik.ca/warranty-registration
● By phone: 1-888-ALIK-LUX
● Required info: Serial number, proof of purchase, installation date
Parts & Accessories
Genuine ALIK Parts:
Replacement Filters:
● Deodorizer Filter (3-pack) – $29.95
● Water Filter (if applicable) – $39.95
Remotes & Controls:
● Replacement Remote Control – $79.95
● Wall-Mount Control Panel – $129.95
Seats & Lids:
● Replacement Seat Assembly – $399-699 (model dependent)
● Replacement Lid – $199-349
Installation Components:
● Mounting Hardware Kit – $29.95
● Water Supply Line – $34.95
Note: Using non-genuine parts may void warranty. All genuine ALIK parts are quality-tested and warranty-compliant.